Solution 1 · Client Ops
Document Request Chaser
| Category | Client Ops |
| Time saved | 6 hrs / week |
| Effort | 2 / 5 |
| Impact | 5 / 5 |
The problem
Every Monday in season your team sends 30+ follow-up emails asking clients for the same missing documents. It's not a discipline problem — it's that your inbox was never built to track who owes what.
The solution
A scheduled agent that reads your open requests, knows which client owes which document, and sends personalized SMS + email nudges on a cadence — escalating tone as the deadline nears. You see a single dashboard of who's outstanding; the chasing happens without you.
How to build it
- Schedule Trigger — weekday mornings, 8am.
- Source of truth — a Supabase table (or a synced Google Sheet) of client → required docs → received?.
- Claude node — drafts a short, on-brand nudge per outstanding client, escalating wording by days overdue.
- Twilio + email node — sends SMS and email.
- Write-back — log each touch so nobody gets chased twice in a day.
Cost
$0/mo infrastructure (n8n self-host or starter cloud). Claude API ~$10–15/mo at your volume. Twilio SMS ~$0.01 per message.
Privacy
Only names, emails, and the document checklist live in your database — no client financial data. The nudge text never includes return figures. Everything stays inside infrastructure you control.
Results
Recovers ~6 hrs/week across the team during season. SMS nudges convert roughly 3x better than email-only, so the docs land sooner and your close timeline tightens.
Videos (1)
- Build a scheduled client-reminder agent in n8n
Walks through the exact Schedule Trigger → database → Claude → SMS pattern this build uses.